How to Contact GPH
Client Services

Choose your preferred method of contact and connect with us

Phone

Monday – Saturday from 10 AM to 10 PM (EST).
Sunday from 10 AM to 9 PM (EST).

Call Us +1 (877) 482-2430

Email

Your inquiry will receive a response from a Client Advisor.

WhatsApp

Monday – Saturday from 10 AM to 10 PM (EST).
Sunday from 10 AM to 9 PM (EST).

WhatsApp Us

In Store Appointments

Visit a GPH boutique in person for advice on everything from styling and gifting to aftercare.

GPH Boutique

Book an Appointment

Enjoy priority access to the boutique of your choice at the time and date that suits you. When you arrive, your Client Advisor will guide you through a hand-picked selection of pieces for you to try on and style.

Book an In Store Appointment

All About Your Orders

Order Tracking
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Order & Return Tracking

Once your order is on its way, we will send you a tracking number by email. If you have registered for a MY GPH account, you can sign in for delivery updates online or in the App.

Discover How
Shipping
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Complimentary Shipping & Returns

Enjoy shipping in 1–3 business days, extended returns for holidays season and streamlined exchanges with no extra cost.

Complimentary Shipping Complimentary Exchanges & Returns
Product Care
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Product Care

Discover how to properly care for your beloved GPH products or how to request a repair.

Bag Care Shoe Care

Frequently Asked Questions

You can reach GPH Client Services by phone at +1 (877) 482-2430, via live chat, WhatsApp, or by sending us an email. Our advisors are available Monday – Saturday from 10 AM to 10 PM EST and Sunday from 10 AM to 9 PM EST.
Emails are typically responded to within one business day. For immediate assistance, we recommend reaching out via phone or live chat during our operating hours.
You can find contact details for any GPH boutique using our Store Locator. Our in-store teams are happy to assist you with product inquiries, appointments, and more.
Yes. GPH Client Services is available in multiple languages. When contacting us, please indicate your preferred language and we will do our best to assist you accordingly.
You can book an in-store appointment online to enjoy priority access to your boutique of choice. Upon arrival, a dedicated Client Advisor will guide you through a curated selection of pieces tailored to your style and occasion.
Absolutely. Our Client Advisors can guide you through the repair and care process for your GPH items. You can also visit any GPH boutique in person for hands-on assistance.